Dispute Resolution

At Golden Leaf Finance Brokers, we pride ourselves in the service that we provide to you.

 

If you have any questions or issues about your service, please feel free to contact us. 

We will engage with you to resolve any issues that you have and/or with the financial institution.

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001